When it comes to playing games, especially multiplayer ones, it is must to have a stable internet connection on your console especially on the PS5. A slow or unstable internet connection means frustrated with lags, being unable to join servers, taking ages to download games, and even the possibility of being booted out of a match.
If you are facing the slow internet issue on PS5, you are not alone. Almost everyone with PS5 faces this problem, but only users with 100-300mbps plan notice this issue frequently. If you can’t stand slow internet or slow upload speed on PS5, we have compiled a list of methods you can follow to increase internet speed on PS5.
Like every problem, solutions exist for slow PS5 internet as well. So, if you’re someone who has been facing Playstation 5 slow internet issue, you can fix it with some useful methods. There are a good number of troubleshooting steps that you should follow before you decide to change your internet service provider or your connection plan. This guide will work for both WiFi and Ethernet connection.
Quick Answer: Changing to 5GHz band usually fixes the slow internet speed on PS5. Users who have issue with slow upload should configure the connected network settings. Both methods along with other useful methods are available in this guide.
Fix Slow Internet Speed on PlayStation 5
Now, there could be many reasons why the internet speed on your PS5 is slow. The first main reason could be your internet connection itself. As it is with things out there, not everything is guaranteed to work at its 100% capacity. And, when it comes to networks, there will be slight issues here and there, make sure to check that you have not exhausted the internet bandwidth of your plan.
If that’s not the issue, it could just be that there are some network-related issues for the time being. It is always best to contact your internet service provider for such information. But first you should try troubleshooting methods.
Connect to 5GHz Band WiFi
Nowadays, most internet service providers offer a 5GHz band connection which is superior than 2.5GHz. But the PS5 doesn’t use it by default. By default, the connection is set to Automatic, and we’ve found that forcing it to 5GHz makes a miraculous difference. Here how to select 5GHz WiFi on PS5.
- On your PS5, head to Settings.
- Now head over to Network > Settings > Set Up Internet Connection.
- Go to the WiFi network you want to connect, and when its highlighted, press the Option button.
- Now go to Wi-Fi Frequency Bands and set change from Automatic to 5GHz.
- Then your PS5 will be connected to 5GHz speed, which should give you a better internet speed.
Check if too many Devices are Connected to the Network
One of the major reasons why you might be facing slow network speed with your PS5 is probably because there are too many devices connected to your network. The best solution for this problem is to remove those devices from the network or simply switch the Wi-Fi of these devices off so that the network doesn’t get congested.
You can log into your routers admin page to find out the devices connected to your WiFi. You probably know the devices used in your home, but from the router admin page you will also know if someone outside your home are connected to your WiFi. After disconnecting the devices, check if it improves the internet speed.
Check your Router Settings
When it comes to router settings, some options let you adjust the speed different devices get when they use up a percentage of data. So, make sure to access your router settings page via your phone or your PC and check if such restrictions have been enabled. If any of these are enabled, you can simply disable them.
Restart Your Router
Using the good old method of “turn it off and turn it on” should be one way to check and see if there are any temporary issues with your router or even your network. Most of the time, this should help solve the issue. To restart the router, simply unplug the router’s power adapter from the power outlet and wait a bit. After a few seconds have passed by, plug it back into the power source and check the internet speed is back to normal. If it’s not the case, you can move on to the next step.
Restart Your PS5 Console
This is the step that follows right behind when you restart your router. Restarting your PS5 console is one way to simply clear off some issues with your PS5’s software or hardware. Such issues or bugs can affect your PS5 to make the internet speeds to a snail’s pace. You can restart your PS5 by following these steps.
- Grab your PS5 DualSense controller and press the PS button.
- With the control center on the screen, select the Power option.
- Scroll down a bit and select the restart option. Press the X button on your controller.
- The PS5 console will shut itself down and then power up back again.
- Now access the web browser on your PS5 and do a speed test. If the speeds are as you expect, you are good to go.
If you still feel that there could be some other issue out there, you can try the next step.
Check The PlayStation Network Status
Now, if your internet or device is not the issue, it could simply be that the PlayStation Network is down due to maintenance. To check whether PSN is up or down, you simply need to open the web browser on any device of your choice and visit status.PlayStation.com if there is some issue, you will see it right away.
Related: Here’s the List of Games available in PS Plus (Continuously Updating)
Configure Your PS5’s Network Settings
If you are still facing internet speed issues on your PS5 console, it is time to make some changes to the PS5’s network configuration. This should also increase the upload speed on your PS5. Here is what you need to do.
- Using the controller, navigate and select the gear icon on the screen.
- Now, you need to navigate to the network and select Settings.
- Select the Setup Internet Connection option.
- Choose the network connection that your PS5 is currently connected to.
- Finally, press the options button and pick Advanced Settings.
- Now, adjust the following values
- IP Address Settings: Automatic
- DHCP Host: Do not specify
- DNS Configuration: Manual
- Primary DNS: 8.8.8.8
- Secondary DNS: 8.8.4.4
- Proxy Server: Do not use
- MTU Settings: Automatic
With these settings made, your PS5 should have improved network speeds, which should be stable enough for you to play online multiplayer games.
Check For Updates on Your PS5
There could be a possibility that a software bug is causing the slow internet issues on your PS5. In this case, it is always best to keep your PS5 console up to date. Follow these steps to update the software on your PS5.
- Grab the controller and select the Settings option.
- Now, with the Settings open, choose System.
- Next, choose System Software followed by System Software Update and Settings.
- If there is any update, it will display Update Available.
- Finally, select System Software Update. The console will now download and install the update to your PS5.
- After the update has been installed, check and see if the internet issues have been fixed. If everything is perfect, you are good to go.
However, even if this has not solved the issue, your best bet is to perform a system reset.
Perform A System Reset
The last and final step to fix this issue is to reset your PS5. Do note that when you do this, all accounts and games on your PS5 will be deleted, and you need to reinstall them. With that out of the way, here are the steps to reset your PS5 console.
- Using the controller, select Settings followed by System.
- Choose System Software followed by Reset options.
- Now select the Reset Your Console option.
- You will be asked to confirm the reset, use the confirmation button.
- The reset process for your PS5 will begin shortly.
After reset, you can check if it has improved internet speed on your console or not. If not, you should connect to Sony PS5 customer support. And if the problem is with every device not just PS5, then contact your ISP.
This concludes all the troubleshooting methods that you need to follow in case your PS5 faces a slow internet speed issue. Most of the time, the issue will usually be with your internet connection itself. However, if that is not the issue, you have several troubleshooting methods to test out.
If one of the methods on this list successfully increases the internet speed on your PS5, please point out the method in the comments section as this will help our readers to find the suitable method quickly.
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